By establishing SRSC LLC high-tech roll service plant in the town of Smederevo, a 50 km South-East away from the Serbian capital Belgrade, CHL network-Canada proved that believes into the potential of the SE Europe market/Balkan region by providing the best quality and favorable services of roll grinding and hard chrome plating, not only for its partner and the main client Železara Smederevo doo (former U.S.Steel Serbia) but also for other potential clients in the region.
Proudly asserting that SRSC LLC is certified for Integrated Management System (IMS) for standards ISO 9001:2008, ISO 14001:2004 i OHSAS 18001:2007, by the world famous Switzerland company for standards’ certification SGS, we guarantee qualitative application of the best practices in the roll servicing in a completely safe manner and in accordance with environmental protection.
By using CHL powerfull world wide network of the roll servicing industry, SRSC LLC is capable to provide to the clients – world experiance in this business, regional leadership as a reliable quality path finder, flexibility for customer’s requests and successful problem solving.
SRSC LLC implemented a quality management system that complies with the requirements of the international standard ISO 9001: 2008 in order to:
- demonstrate the ability to deliver products conform to customer requirements and the requirements of applicable laws, regulations and standards;
- to increase customer satisfaction by effective implementation of the quality management system, including processes for continual improvement of the quality management system and ensuring compliance with customer requirements and the requirements of applicable laws and regulations.
All employees who carry out activities affecting product quality are competent on the basis of appropriate education, training, expertise and experience. Managers and shift team leaders are responsible for determining the necessary qualifications of employees whose work affects the quality of products while SRSC LLC management conducts training and other measures to meet the required proficiency and awareness of employees for continuous improvement.
Continuous focus of SRSC LLC on the quality of its production services in order to meet its customers prioritly Serbian factory for production of steel rolled products HESTEEL Serbia Iron & Steel LLC (formerly Železara Smederevo LLC or U.S.Steel Serbia LLC), implemented by the process control of the processed work rolls and before delivery to the customer with the same rigorous standards of “zero (0) complaints.”
Each potentially bad processed working roll immediately returns to the internal rework of cost of SRSC LLC, which allows great flexibility in operation and as a result still leads to unconditional customer satisfaction.